Parts Advisor – Akureyri
Job Description
What to Expect
Do you want to help accelerate the world’s transition to sustainable energy? At Tesla, our Service Advisors consistently coordinate a seamless experience for customers servicing their vehicles. They constitute Tesla’s front line and are our brand ambassadors, supporting our mission to accelerate the world’s transition to sustainable energy.
Are you up for the challenge?
We Offer:
A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
The chance to work with innovative technology, advanced tools and software
Ongoing training and development to help you grow your skills and career
A competitive compensation and benefits package
A safe, clean and fun workplace
What You’ll Do
Communicate: You will support customers from the moment they walk through our door or schedule a service visit to returning their vehicle, managing communication across physical and digital platforms
Coordinate: You will act as a coordination point between our customers and the rest of the Service team to deliver excellence during every service visit
Collaborate: By partnering and collaborating across teams and departments you aim to ensure consistency in our customer experience
Innovate: Creating the most innovative service experience on the market is a task without end date. You will be part of discovering improvement opportunities and contribute with creative ideas on how we can develop
What You’ll Bring
Customer-centric above all: Every day, at any time, you act with customer in mind. You have a clear background within customer service, and will contribute to the team’s ability to deliver an even better experience
A skilled multi-tasker: You prioritize efficiently, deliver on time and never lose sight of the big picture
Interested & dedicated: We don’t require you to be an automotive expert, but we expect you to have a genuine car interest and always be eager to learn more
Excellent communicator: In English and Icelandic, you communicate clearly, concisely and respectfully
Digitally savvy: You have the ability to adopt and adapt quickly to new technology and systems
A team player: You’ll be part of a diverse team that thrives on collaboration
Safe to drive: We require you to hold a full driver’s license
Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.
Tesla is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.
