Customer Service Representative

Job Description

We are seeking a Customer Service Specialist in New Cairo to join our dynamic team.

**About the job**
As a Customer Service Specialist, you will be instrumental in providing exceptional service and support to our customers, ensuring their needs are met with professionalism and care.

**In this role, you will**
Answering customer questions and providing support
Resolving issues in a calm, professional, and friendly way
Communicating clearly and confidently over the phone
Making customers feel heard, valued, and supported
Working closely with your team to deliver great service

**Requirements**
Fresh graduates and dropouts are welcome
Good communication and customer service skills
A positive attitude and willingness to learn
Strong listening and problem-solving skills
Comfortable working as part of a team
Fluent English is required (B2/C1 level)
Ability to work night and overnight shifts

**Benefits**
Attractive salary
Fully paid training
Granted KPIs first 3 months
Social and medical insurance
Free transportation
Overnight allowance
Real opportunities for career growth and promotion

If you are ready to elevate your career with a forward-thinking company, we encourage you to apply today.