Administration SH

Job Description

Company: MCV INDUSTRY ( egypt)- Job Purpose:Responsible for supervising and managing the following tasks: courier, call center, customer service, SAP records controlling, agriculture, organizing the company events, company communication services and administration purchasesJob Duties and Responsibilities:Review and approve the mobile phone companies’ monthly invoices Review and approve the local and international lines’ monthly invoicesReview the monthly reports for the company communication servicesApplying the mobile phone allowance according to the company policyReceive and evaluate the courier companies’ offers and compare the prices and servicesReview and approve the monthly invoices of the courier companies Review courier monthly reports and report any deviations Review the call center reports and send the necessary correspondences to the responsible departmentsFollow up on any unexpected case and take the necessary corrective actions Follow up on the messengers & call center agents’ daily performance Prepare the company agriculture plans and review the daily progression Manage all the company’s lands (storage requests approval, store plans, violations report)Organize and follow up on the company’s summer activitiesAnalyze the SAP records for all department cost centers and report the differences and the variances Job Skills and Abilities:Knowledge: A strong understanding of administrative functions such as scheduling, office management, document handling, and data entryKnowledge of customer relations and maintaining a positive office environment, particularly in dealing with internal and external customers or visitors Understanding how to prioritize tasks and manage time effectively, both personally and for the team Knowledge of financial processes and managing office resources effectively within a budgetProficiency in Microsoft office suite (Excel, Word, PowerPoint) Skills: Ability to motivate, direct, and guide the team towards achieving goals while managing individual performanceStrong written and verbal communication skills for interacting with the team, upper management, customers, and other departmentsAbility to analyze situations, identify issues, and find efficient and effective solutionsManaging multiple projects, tasks, and responsibilities simultaneously while ensuring deadlines are metAbility to handle disputes or misunderstandings within the team, resolving issues professionallyAbilities: Ability to define clear, actionable goals for the administrative team that directly contribute to the organization’s long-term objectives Ability to look ahead and foresee potential changes or challenges in the organization and industryAbility to adjust quickly to changing priorities, workloads, and office dynamics Qualifications:Bachelor’s degree in any discipline 10-15 years of experience in Administration Good command of the English languageExperience using ERP systems is preferred