Customer Support & Sales Representative

Job Description

*Location:* 6th of October City
*Salary:* Up to *21,800 EGP (Gross)* per month
*Bonus:* *Uncapped Sales Bonus paid in USD*
*Employment Type:* Full‑time

*About the Role*

Sirus CX is hiring driven *Service Advisors* to join a high‑performance customer experience team. You’ll support customers, resolve issues, and maximize sales through product recommendations and upgrades. If you’re ambitious and want *unlimited earning potential*, this role is a strong fit.

*Key Responsibilities*

* Handle inbound customer interactions (calls, chat, email).
* Identify sales opportunities and promote Musical products and upgrades.
* Resolve customer issues efficiently while maintaining high satisfaction.
* Meet and exceed sales, retention, and service quality targets.

*What We Offer*

* Competitive base salary + *uncapped USD sales bonus*
* Rotational shifts (5 working days, 2 days off)
* 9‑hour shifts including breaks
* 24/7 transportation
* Social & medical insurance
* Continuous training and career development
* Energetic, supportive work environment

*Requirements*

* Strong sales mindset and motivation to earn high bonuses
* English level B2 or higher
* Minimum 6 months of experience in customer service, banking, or sales preferred
* Ability to work rotational shifts
* Customer‑focused with strong problem‑solving skills
* For male candidates: completed or exempt from military service

Job Type: Full-time

Pay: Up to E£20,075.00 per month

Application Question(s):
* Are you Graduated ?
* Where do you live?
* Are you ready to start immediately?
* Do you currently have social insurance or Pension ?
* for male applicants only, have you finished your mandatory military service or have you been exempt?
* Do you have any commitment for the upcoming 6 month?
* do you have previous experience working in customer service field?